Some of the benefits included in Freys Family:
♥ Every 10th night earns you a 1,500 SEK bonus for your next stay
♥ Exclusive discounts based on your membership level
♥ A special birthday offer just for you!
♥ Early check-in and late check-out (subject to availability)
♥ Discounted room upgrades
♥ 10% discount at Belgobaren
♥ 100 SEK off your next booking – discount code sent after your stay
When logged into our website, you will be able to:
♥ View your past and upcoming bookings
♥ Have your personal details and preferences pre-filled for an easier booking process
♥ Update your information anytime
Membership Levels
Book your room through our member portal, while logged in on our website, or directly with us via phone or email – this is how you unlock the benefits of Freys Family. Membership is free of charge. As a member, you will enjoy exclusive benefits across three levels, based on the number of nights you have stayed with us since the date you registered for Freys Family 2.0.
Freys Family – Level 1 (Black)
- SEK 150 welcome bonus upon registration, to use on your next booking
- Extra 5% discount on our standard rates
- SEK 1,500 bonus after every 10 nights, to use on your next booking
- Attractive member-only offersSpecial
- Birthday treat
Freys Family – Level 2 (Noble Metals)
- Extra 10% discount on our standard rates
- SEK 1,500 bonus after every 10 nights, to use on your next booking
- SEK 25 restaurant voucher
- Attractive member-only offers
- Borrow workout clothes at the hotel free of charge
- Special birthday treat
- Requires a minimum of 10 nights stayed
Freys Family – Level 3 (Gemstones)
- Extra 15% discount on our standard rates
- SEK 1,500 bonus after every 10 nights, to use on your next booking
- SEK 50 restaurant voucher
- Attractive member-only offers
- Borrow workout clothes at the hotel free of charge
- Special birthday treat
- Requires a minimum of 40 nights stayed
Terms of membership
Participation in Freys Family is regulated by these terms and conditions. It is the member’s responsibility to read and familiarise themselves with these terms and conditions, including any addendums. These regulations apply to all members from 17 June 2025 and replace all previous terms and conditions relating to Freys Family. The Freys Family scheme is valid until further notice. Freys reserves the right to end the scheme by notifying the members one month in advance. Freys reserves the right to amend the terms and conditions for the scheme by notifying the guests. Freys reserves the right, at its own discretion, to terminate membership in the event of misuse.
Membership
- The minimum age limit for membership of Freys Family is 18 years.
- Membership may not be issued to companies or other legal entities.
- Only one physical person per membership may be registered.
Qualifying Bonus Nights
- Only one guest per checked-in room may earn bonus nights and receive benefits during a stay.
- To earn bonus nights, bookings must be made directly with the hotel – either via the member portal, while logged in on our website, or through phone or email. The guest must provide their name and/or registered email address at the time of booking.
- Bookings made through third-party channels do not qualify for bonus nights.
- If a member suspects that bonus nights have not been credited, they must contact the hotel. The request must be submitted to Freys within three months of the stay and include supporting documentation.
Redeeming Member Bonus
- For every 10 nights stayed, members will receive a SEK 1,500 bonus, issued in the member portal. The bonus is valid for one year from the date of issue and can be used as partial payment for a future stay.
- The bonus is personal and may only be used by the registered member.
- Nights stayed and applicable bonuses will be credited within 48 hours after check-out.
- The bonus can be used on any day of the week as full or partial payment for accommodation at Freys Hotel and Lilla Rådmannen
Bonus Terms & Conditions
- Nights earned by one guest cannot be transferred to another guest.
- Member benefits and bonuses may not be sold, inherited, transferred, or otherwise exchanged for payment.
- The bonus is valid for one year from the date of issue and can be used as partial payment for your next stay.
- If the member uses benefits earned during business travel, it is their responsibility to inform their employer and/or relevant authorities and to pay any applicable taxes. Freys disclaims all liability for any tax obligations incurred by the member in this regard.
Rules for restaurant vouchers
- May be used as part payment of food and non-alcoholic beverages in the restaurant. Alcoholic beverages (not spirits) may only be purchased in combination with a meal.
- The voucher is personal and may not be transferred to a third party.
- The voucher is valid at the hotel where you are staying, on the date shown. It is not possible to redeem the voucher before the validity date, nor to use it for a later stay.
- Only one voucher may be used per day, and any remaining value may not be carried on to the following day.
- Cannot be combined with any other special offer or discount.
- Vouchers cannot be exchanged for cash. If the entire value is not used, no change shall be given.
- Your choice of evening newspaper on check-in.
Handling of personal data
By agreeing to these terms and conditions, the member consents to Freys storing and using the member’s personal data and data about their membership and points balance in the Freys scheme. The purpose of retaining this data is to be able to provide and complete all the functions of the Freys scheme.
The member understands and consents that personal data may also be used to provide the member with information about and special offers relating to Freys products. Freys Hotel AB & Freys Hotel Intressenter AB is the legal entity acting as the personal data controller.
In order to comply with applicable legislation, Freys may update the member’s personal data. The member may accordingly be asked to confirm or update their personal data. Freys Hotel AB & Freys Hotel Intressenter AB shall, at the request of the member, amend or remove data about the member which is incorrect or incomplete. The member may at any time withdraw their consent to use of their personal data, whereupon Freys will block the data from continued processing. Such a withdrawal of consent will, however, mean that membership cannot continue and will therefore be terminated. These terms and conditions are regulated by and formulated in accordance with Swedish law. Any disputes arising from or relating to the Freys scheme shall be dealt with exclusively by the Swedish courts.
If you have any questions regarding Freys Family, please contact us on +46 (0)8-506 213 00 or by email at freysfamily@freyshotels.com
